Shipping
Our stones are shipped with express Australian post you will obtain a tracking number once your order has been placed
We offer International post please enquiry via our contact page for additional fee
All our products have postage insurance is included.
Returns
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Step One
When you receive your beautiful stone an instruction card will be placed inside your parcel please read this carefully. Below are the instructions if you have any questions or concerns please reach out via our contact page.
Inspect stone in casing
DO NOT open or break seal.
​If instructions below are not followed this will void return.
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Step Two
Inspect stone in casing DO NOT open or break seal.
If you are dissatisfied with the stone and need further inspection please reach out via email or the website before breaking the seal
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Returns will be accepted within 3 days of receiving the stone if the care instructions are followed for a full refund buyers expense to return
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Step Three
Please use Australia post express with tracking when shipping
We require you to add shipping insurance onto the postage at your own expense for the price of the stone you received.
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If you have any questions please let us know :)